
We are partners with Microsoft and Cisco
A range of reliable and responsive IT Support services designed to support you and your team. With managed services from Africa-Labs, you can expect:
- Guaranteed response times so that you and your team are never left waiting.
- Ultimate flexibility on how you would like to be supported. Don’t pay for what you don’t need.
- Access the latest technology by leveraging from our strong vendor relationships.
- Predictable Budgeting – all-inclusive, fixed fee IT Support. No more unpredictable billing or hidden charges. You’ll know exactly what you will be paying monthly for your IT support costs. "
Bespoke, Reactive and Straight Forward
- Bespoke:- We provide services as per the Client convenience, in terms of time, place and process.
- Reactive: - Enjoy Reactive support and choose from a variety of support service levels (next business day, 24 X 7, or 6 Hour call to repair/replace support) offered onsite or remotely for quick problem resolution.
- Straight Forward: – Do not know what to choose then we can provide a single point of contact for all your support. "
IT Support Services
We provide the following IT Support Services:
- Installing and Configuring Servers from Scratch.
- Installing and Configuring Switches.
- Installing and Configuring Routers.
- Configuring Desktops / Notebooks on Client Networks / Servers.
- Installation and Configuration of Desktops/Notebooks/Printers with Client based software.
- Computer hardware errors troubleshooting.
- Replacing or Fixing Network point faults.
- LAN Cabling where required.
- Tiding up Network Cabinets.
- Architecture for Startup Networks.